Request to Reverse all Funds Debited by ISg_***_is [REF:***]

I Sent an email to you requested that you reverse all the ********** debit orders with ref ISg_ ********** 02 that have been occurring on my account since November 2016.I completed the form you sent to me and sent it back to you on Jun 15, 2018, 10:55 AM.

I got an email with a reference number [REF: ********** 5_ ********** 40].Since then you have not communicated feedback to me.When I make follow ups all you do is respond with the same reference number.

I am very unhappy with your service lately and considering closing all the accounts i have with you and trying a different bank.I have been with your bank for 10 years now and very disappointed this is how you treat your loyal customers!