TW
Trevor W

1 reviews | Active since Nov 2011

20 Jul 2017, 08:43

Request to have anomaly rectified not actioned in 7 days !

<p>Emailed FNB Card Division regarding a debit that was charged TWICE.</p> <p>This request was forwarded on 9 July 2017 and to date there has been NO response.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jul 2017, 09:26
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***