JB
Jaco B

1 reviews | Active since Jul 2011

03 Oct 2017, 20:20

Request *** - DISCOVERY CREDIT CARD CLOSURE

1. Please see the attached file and close this account for once and for all. 2. How long does your 48 hrs last? Still no reply, 6 days later. 3. Next time it will be in court. 4. I wonder if Jacques Celliers knows what’s the staff on the floor doing, I would say *********** staff. Maybe the clients must boycott FNB as he boycotts SAA!! 5. If its not HOME LOANS its another department, when will this sh@t stop?????

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Oct 2017, 09:38
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)