1 reviews | Active since May 2017
Request of bank rating letter/ business codes
It is with great disappointment that we have missed our deadline for a submission of a potential work that was promising to change our finances.
We have since requested a bank Rating Letter from FNB last Wednesday (18 October), and requested escalation of the matter so that we dont miss our deadline.
The normal turnaround time was 2 to 3 working days, it is now way past that and when we inquire, all FNB personnel tell us of an additional 2 to 3 working days. This request has not been attended to professionally and urgently as per the FNB slogan; "How can we help you?"
.It is with sadness that we were not helped and no one is willing to go an extra mile for this.
Good Day kortliks,
Thank you for your posting,
Please be advised we are not authorised to assist on third party requests, however I have sent through a query for business banking to contact the complany owner.
Feedback will be provided shorthly.
Ref: ***NF
Aplogies for the delay.
Regards,
Hello Peter Team
Good Day kortliks,
Thank you for your posting,
Please be advised we are not authorised to assist on third party requests, however I have sent through a query for business banking to contact the complany owner.
Feedback will be provided shorthly.
Ref: ***NF
Aplogies for the delay.
Regards,
Hello Peter Team