dB
daniella B
1 reviews | Active since Dec 2013
21 Mar 2015, 11:40
request for overdraft not done. leaving me stuck
Good day<br> <br> I've app**** for an overdraft on my cheque account on the 14 august 2015 a week later I phoned the bank. No overdraft has been app**** for. In stuck my daughter is leaving on a tour on Monday morning and I am in a predicament..... what do I do now. I phoned the branch only to hear I must wait another 48 hours. I can't. Please someone contact me soon. It's really important
Helpful (0)
Replies (1)0
Replies (1)
FNB (First National Bank)'s replyOfficial
23 Mar 2015, 08:19Hello daniellatjie@,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 651725.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 651725.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
FNB (First National Bank)'s reply23 Mar 2015, 08:19
Official
Hello daniellatjie@,
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 651725.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)
Thank you for bringing this matter to our attention. We would like to apologize for the service failure.
Your complaint has been escalated to the relevant department for investigation. Your complaint reference number is 651725.
Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)