Request for Manager's Intervention: GL Attorneys Harassment

Dear FNB Customer Service, I am writing to request the email address of a manager or supervisor who can assist me with a urgent matter. I am being harassed by GL Attorneys, who are representing FNB, regarding a family member's account. As a senior citizen, I am finding this situation extremely distressing and unbearable. I kindly request that you provide me with the necessary contact information to escalate this matter to a higher authority. Please assist me in resolving this matter as soon as possible. Thank you for your attention to this matter. Sincerely