CM
Charmaine M

1 reviews | Active since Nov 2017

22 Nov 2017, 16:03

request fnb commercial credit card to close account. 4 month later and not done

email was sent from FNB and personal email to request acc ********** ********** 00 to be closed. confirmation was received from FNB credit card that account will be closed. Received a phone call today from attorneys that I was handed over for collection. This is not acceptable..

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply23 Nov 2017, 09:47
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)