Reported Lost phone

Good day

Bad service from FNB connect, I have a lost phone called in Monday to report it a form was sent I completed it same night and emailed back but no response till today. I have emailed the department for the past 3days no response, with other service providers you get the phone blocked same day you call to prevent ********* from using the device but you fail to reply within 24 hours bad service as always. The ***** is able to use the phone as I type this email.

These are the reference numbers received CAS-20185-Z4K4R2 CRM: ********** ********** 5 CAS-19305-H8B2C0 CRM: ********** ********** 6