Reported ********** Transactions But No Action From FNB

Item: FNB (First National Bank)
Rating: 1
Author: Refiloe M

On 16 November 2018, R3000 was deducted from my FNB bank account, I reported this to FNB but nothing was done and today (18 November 2018) R2865. 01 was deducted from my FNB bank account, I called FNB in the morning. I was told to call on Monday because reversals and stopping of such transactions is done during the week. I am really frustrated and disappointed with FNB's action to this. So up until this is attended to on Monday, I should pray and hope that a ********** transaction doesn't go through today /tonight.

Helpful (0)

Replies (3)

FNB (First National Bank)'s replyOfficial

19 Nov 2018, 09:27

Good Day Refiloe
We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavour to assist you with any requirements you may have in the future.
***

Regards,
Client Experience Team
Email address: ***
Tel number: ***

FNB (First National Bank)'s reply19 Nov 2018, 09:27

Official

Refiloe M's updateReviewer Update

19 Nov 2018, 16:21

Thanks and a special thank you to Oscar for going an extra mile to help me sort out these transactions (REF: RQ ********** 419)

Refiloe M's update19 Nov 2018, 16:21

Reviewer Update

Thanks and a special thank you to Oscar for going an extra mile to help me sort out these transactions (REF: RQ ********** 419)

Refiloe M's updateReviewer Update

25 Jan 2019, 09:52

Telkom deducted money from my account AGAIN today, this is really frustrating. FNB, please resolve this.

Refiloe M's update25 Jan 2019, 09:52

Reviewer Update

Telkom deducted money from my account AGAIN today, this is really frustrating. FNB, please resolve this.