1 reviews | Active since Sept 2016
Reported ***** - Nothing was done by FNB
I was de*****ed of money by a guy called Ettien Viviers. He used an FNB bank account to de***** me. I reported him to FNB, nothing was done. I gave them everything that they needed to open the case and do something with that bank account that de*****ed me, they did nothing about it. So much for the best bank in South Africa? Or it is because I was not de*****ed off millions? Why isn't FNB doing anything about this? I've done everything that they asked me to do. Opened a police case, lodged a claim etc... Nothing was done.
Good day Taetjo Mathabatha,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Taetjo Mathabatha,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)