1 reviews | Active since Aug 2017
Replacement card
On the 25th July 2017 the ATM did not return my Debit card so I cancelled the card and waited until the 22nd of August for a new card now some stupid person at FNB decided I must get a new card which I did not ask for and FNB now charged me R180.00 for the card. To make it worse they ever froze my daughters account and said her account must be pursed she is 15 years old is there no training at FNB or do what is going on this is the worse service ever
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)