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Alvin N

1 reviews | Active since Mar 2019

22 Oct 2025, 09:03

Repeated Unexplained Delays by FNB Forex — Reference R025M8BZL0

FNB Commercial Forex has once again delayed my payment (***), despite all due diligence questions being answered promptly and in full. This is now the second time I’m experiencing such a delay.

While due diligence (DD) is important, it should not be used as an excuse for holding up time-bound transactions. The repeated delays are unreasonable and cause significant inconvenience.

Why does one have to complain to get a service from the team?

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Replies (1)
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Alvin N's update22 Oct 2025, 10:14
Reviewer Update
Now Maya Naidu has cancelled the application after almost 3 days before even responding to my clarification questions.

This kind of dismissive handling is unacceptable and shows a lack of accountability in customer communication.