AN
Alvin N
1 reviews | Active since Mar 2019
22 Oct 2025, 09:03
Repeated Unexplained Delays by FNB Forex — Reference R025M8BZL0
FNB Commercial Forex has once again delayed my payment (***), despite all due diligence questions being answered promptly and in full. This is now the second time I’m experiencing such a delay.
While due diligence (DD) is important, it should not be used as an excuse for holding up time-bound transactions. The repeated delays are unreasonable and cause significant inconvenience.
Why does one have to complain to get a service from the team?
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Alvin N's updateReviewer Update
22 Oct 2025, 10:14Now Maya Naidu has cancelled the application after almost 3 days before even responding to my clarification questions.
This kind of dismissive handling is unacceptable and shows a lack of accountability in customer communication.
This kind of dismissive handling is unacceptable and shows a lack of accountability in customer communication.
AN
Alvin N's update22 Oct 2025, 10:14
Reviewer Update
Now Maya Naidu has cancelled the application after almost 3 days before even responding to my clarification questions.
This kind of dismissive handling is unacceptable and shows a lack of accountability in customer communication.
This kind of dismissive handling is unacceptable and shows a lack of accountability in customer communication.
