Repeated telephone calls on a daily basis

I am writing this review as FNB do not seem to have a system wherby they can make notes of speaking to their clients.. I am well aware that my credit card is in arrears which is due to the COVID-19 world wide pandemic. I have received i dont know how many calls from FNB regarding this and I keep explaining to them that I am in the Tourism Industry and cannot override the Government and open up just so that I can pay my FNB card. Today i received 6 calls which I am starting to feel like I am being harassed. Surely you people can make a note on your system. I did make a small payment on 23/07/2020 and promised to make another payment during August but at this stage cannot give a date or an amount. Believe me, once I get back on my feet, I will be sure to pay off all my FNB debt and will start afresh at a different bank. I have credit cards at other banks as well and do not face this harassment on a daily basis. Very unhappy FNB client at the moment.