Repeated Payment Issues – FNB Still Not Fixing the Problem

This is now the third time I’ve had to report this issue. Once again, FNB has failed to reserve a payment, and I’m left dealing with the consequences. It’s becoming very clear that this is a recurring problem with your system — not a once-off glitch.

Every time this happens, I lodge a complaint, and every time I’m told it will be looked into. Yet here I am again, repeating myself. I’m losing trust in your ability to manage my finances reliably.

I expect a full explanation AND a permanent fix this time. I'm not just logging this for attention — I'm demanding accountability.

Please escalate this internally and get it sorted.