Repeated non service

<p>I have recently moved from Nedbank to FNB expecting better service but unfortunately I have not been impressed at all.</p> <p> </p> <p>-Firstly after my salary has been paid in to my new FNB account the account was frozen. I was not notified about this. I filled my car up and was unable to pay for it due to the card being frozen. This forced me to use my credit card and pay interest on the amount that would not have been the case if i had stayed with Nedbank. i had to go into an FNB Branch in order to sort this out.</p> <p> </p> <p>-While in the branch they offered me an FNB credit card. I accepted the offer and was told that all i need o do is to send them 3 months’ payslips. After doing this they requested more information. I then took the time to send the information. Eventually I had to go to the branch again to sort it out. After I was told to go to my previous bank , where I have already closed my account, to get a proof of account closure, I decided that I don't want the FNB credit card anymore seeing as I need to run around to get things done. The gentleman then quickly made a plan using my work contract as a proof of income. I was then informed that the Credit card was activated and the card will be delivered to me within 2 to 3 working days. </p> <p>The morning after I received 3 emails requesting missing documentation. That meant I had to go into the branch for a third time to resolve this issue. After noticing my frustrasion, the bank manager made my application a high status and that leaves me where i am now.</p> <p> </p> <p>This expedition forced me to go into the branch 3 times because of incompetence from FNB. It has cost me time and money that I could have saved if I had stayed at Nedbank. </p> <p> </p> <p>I am not happy with the service I have received from FNB and I am considering moving to another bank that will treat me the way FMB promised they would but never did. I will not recommend FNB to anyone.</p> <p> </p>