TN
Tumi N
1 reviews | Active since Apr 2024
19 May 2025, 10:12
Repeated letdowns
Was not happy with the service I was receiving from my bank and wanted to close the account. Was asked to give them 5-7 business days to effect the change or get back to me. Account has started incurring charges and I still have not heard from the bank. Very disappointed as I really liked this bank.
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Replies (1)
FNB (First National Bank)'s replyOfficial
19 May 2025, 11:38Good Day Ms Tumi Nyembe
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,
FNB (First National Bank)'s reply19 May 2025, 11:38
Official
Good Day Ms Tumi Nyembe
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is : ***NF
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Best regards,