REPEATED

After 3 attempts to upgrade my account with FNB i am close to throwing in the towel .<br> <br> Over the last month i have now tried 4 times to get my account upgraded to private banking and still no joy.<br> <br> First attempt was online with my online banking .<br> Second attempt was via there call center<br> third attempt again via online banking<br> fourth attempt with the Northgate branch spent 35 minutes at the branch giving finger prints etc , service consultant said they would contact me with further instructions, this was weeks ago and still zip!!<br> <br> This is the worst service i have received in years, managed to upgrade my account with my other banking provided in there Northgate branch received a sms before i walked out the branch to say they would set up a meeting received a email a hour later, consultant came to see me at my office and account opened.<br> <br> Total time taken was 3 days. <br> <br> Total time taken for FNB 23 Days and counting :(<br> <br> <br> <br> <br> <br>