AM
Arshad M
1 reviews | Active since Feb 2011
15 Jun 2015, 13:22
Repair Device
I took out a contract with FNB smart devices for a lenovo tablet. The tablet started freezing and stopped responding. FNB collected the device and sent it to LET ME REPAIR. About 2 weeks later I receive a quote that costs more than the device. <br> When I took the device I was told that the waranty covers the entire device, now they tell me that the sofeware is not covered. <br> LET ME REPAIR centre does not want to return my devide unless I pay them R500!!!!!<br> <br> Please resolve and return my device asap.
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FNB (First National Bank)'s replyOfficial
15 Jun 2015, 13:35Hello arshad01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply15 Jun 2015, 13:35
Official
Hello arshad01,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 703686.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)