Rent not paid because FNB cannot do their job.....

FNB Private Banker

You not answering my calls or my WhatsApp’s, so I don’t know what I am supposed to do?

We have deposited all but Rxx00,000.00 into my account and now my Landlord calls me to say my rent from last week Wednesday is not paid yet??

Both my wife and I have phoned the Forex Department at great expense, we have tried using Secure Chat and the messages keep disappearing, we have sent and resent and resent the Forex email, and absolutely nothing is happening. No one is helping us and our Landlord is furious.

Every week around Wednesday I have to pay my weekly rent. You guys tell me its duplicate payments?? WHJY? I reply to your emails and get no reply and my payment is not approved. We call. We Secure Chat. We email. And nothing ……

Please ***X, this is absolutely not acceptable.

PLEASE, PLEASE, can you help us. My wife has spoken to 5 people in Forex and they tell us to reply to the email and we reply and then they transfer us back to the Wealth Service Desk

I need to pay last week rent and I will be making another transaction tomorrow for this week’s rent.

Please ******xx, help us urgently. I really do not want to go to Hello Peter and Social Media again and beg my Bank to please help?