RENOLA MALISSAR

I have requested for the necessary department to investigate why I was unable to utilise my ATM card at FNB atm's however I was able to use the card at other saswitch atms. I further requested that the charges associated with this be reversed as this was due to no fault of mine.<br> <br> My original request was done on the 27-05-2015, there has been responses to and from which were stemmed from myself constantly requesting feedback with apologies for non response etc. To date this matter has not been resolved. Does it really take close to two months to get this sorted? <br> <br> This for me is really bad service and you should be constantly keeping me well informed.<br> <br>