GN
Gerhard N

1 reviews | Active since Oct 2016

26 Oct 2016, 11:02

Removed my online banking for my bussiness when they make changes on their side

<p>You moved the business account off mour personal online banking account without making me aware of this.Now we have no access to online banking and no one can help me as the owner is not in for a week!!So you basically stopping my business from going on .FNB this is great way of banking or doing business cant believe this is how you do business ...I will cosider leaving this banking and all employees will probably do the same .thank you</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Oct 2016, 13:13
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is *** .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)