sH
shocked H

1 reviews | Active since Jul 2012

15 Apr 2020, 11:22

Remove IMMEDiately

i have recently sold my property and Fnb assured me that theyvwould update my profile with ITC. till today nothing has been done. this took place ling before lockdown Really Fnb what is the problem with your ack of good service.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Apr 2020, 11:46
Official
Good day Miss Holyoake.

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

*** 

Best regards,

sH
shocked H's update16 Apr 2020, 14:30
Reviewer Update
i think that your bank thinks that I am in limbo waiting on your call. this matter is still not resolved. why do you have a line that says how can I help you when its really how can I make sure that I aggravate you further . Whatvo is your persistent delay in resolving this matter.