RT
Ryan T

1 reviews | Active since Jul 2018

03 Jul 2018, 14:36

Removal of Credit Rating

I have sent my court order through to FNB Debt Review.

FNB now says that this is not suffice and refuses to remove my credit rating, after numerous phone calls I still havent received any help.

The form clearly states that court case has been rescinded.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jul 2018, 16:28
Official

Good day Ryan Terblanche,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Debt Review Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)