BP
Bruce P

1 reviews | Active since Jun 2012

18 Oct 2018, 12:06

Removal of Atm's from Eden Park

I dont want to jump the gun on this one, but it would be great if someone from FNB could explain why the FNB atm's are been removed from Eden park on the Eastrand. we had 2 atm's in our area, one got removed just over a year ago and the other a few week's ago. Palmridge and Katlehong the townships right next to Edenpark still have both FNB atm's but ours got removed. this is causing a huge inconvenience to all fnb customers in Edepark and an unnecessary cost because we now have to use other non fnb atms or travelling outside of Edenpark to the nearest fnb atm.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2018, 12:36
Official

Good Day Bruce

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

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Regards,

Client Experience Team

Email address: ***

Tel number: ***