TP
Thabo P
1 reviews | Active since Aug 2015
23 Sept 2019, 15:32
Remmitance of funds
I have sent a deposit of R4000 to a closed bank belonging to my wife on the 20.09.2019 and to date my money has not been returned to my bank account, I called FNB to notify them of this error but the advice I got was that there was nothing that they can do, I mean in this time and age. Can the bank get my money remitted immediately since I have notified them that it has been sent to a closed bank account.
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FNB (First National Bank)'s replyOfficial
23 Sept 2019, 16:22Good day Thabo Seth,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Sept 2019, 16:22
Official
Good day Thabo Seth,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***