Regret ever dealing with FNB

I opened a business account online and could not download the documents , I then went into the branch to get it sorted out. I opened 2 further accounts. I was then told my business account was active as I had already received my card. A client of mine made an immediate payment nothing was reflecting I then made a payment still nothing reflecting I have spoken to a number of their *********** call centre agent no one seems to be able to help. Now suddenly I'm being told I didn't give documents when I specifically went into the branch to make sure everything was done one time. FNB has wasted my time and money calling their call centre back and forth with no help. I had heard that FNB has the worst bad service,I didn't think it was this bad. With that said I would not suggest anyone open an account with them, and for those who have been complaining I will further suggest the they change to a different bank. Worst part of all they refuse to provide me with the contact number for the branch. I am truly disappointed at them and further more angry.