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kgali.letsapa kgali.letsapa

1 reviews | Active since Jul 2016

25 Jul 2016, 14:52

Registration of Company

<p>I app**** for company registration with FNB and nothing has been done until now. I have been getting email notifications to send through the required documentations, of which I did 4 times but still, nothing has been done and am still getting the very same notifications that I need to upload documents.</p> <p>These are the reference numbers that I got whenever I submit the documents, but no one seems to know what these ref numbers are for. [REF: ********** 2_ ********** 04]; [REF: ********** 4_ ********** 89]; [REF: ********** 9_ ********** 62.</p> <p> </p> <p>Can FNB pay back the R175.00 that I paid so that I can register the company myself. I never thought it will be so difficult. Actually they must stop claiming that they can assist with company registration while they know they cant!. All they can do is to take the money and not do the actual work that they requested the fee to be paid for.</p> <p>The call center number is not working, the email box is now full and no longer accepting any emails.</p> <p>So annoying and frustrating!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jul 2016, 09:12
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 974797 .

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)