Registration of business through FNB & CIPC Partnership

<p>I have been trying to register a company through FNB since the beginning of February. I had a problem with the last section of the application which refers to "payment" as the banks we were using did not send the verification code to the cellphone to input. I then went to the Welkom branch who phoned the call centre. After spending almost 3 hours at the bank the lady who was helping eventually got through to the CIPC department who assisted me via the telephone to "push the payment through", but it did not give me proof of payment.</p> <p> </p> <p>This was the 2nd time I've paid the R175 for the CIPC registration as I first tried to register using their site. I then received an e-mail from Business Banking at FNB requesting, proof of operating address, copies of ID's for directors and proof of payment. I sent all the stuff and the proof of payment I had when I initially paid the CIPC because I did not have the proof of payment of the FNB workflow.</p> <p> </p> <p>They said approximately 2 weeks, so I waited and nothing happened and then I phone only to wait hours for someone to answer the phone. I did this numerous times. Eventually I got to a lady by the name of Melissa at the call centre who really tried to assist. She said that the CIPC department said they were waiting for payment, I then sent the whole story via e-mail again with all the documents attached again. She sent me a mail to show that she has followed up but no response fromt he CIPC department. To this day still nothing even though I've requested feedback numerous times.</p> <p> </p> <p>I sent a mail to them this morning to cancel my application (G44BEaBHalxk) because when I checked this morning it still showed that the payment was outstanding so I have to assume nothing was done and again, no feedback given.</p> <p> </p> <p>I am seriously disgusted with FNB service and will be putting my experience on Hello Peter. Not that it matters to you as I am a very small fish in your ocean, but maybe I can just help someone else so that they do not have to go through the same frustration.</p> <p> </p> <p> </p>