LT
Leandri T

1 reviews | Active since May 2019

09 May 2019, 11:56

REGISTER A COMPANY at FNB? NO - NEVER!!!

Dear FNB. Wonderful idea but rather make sure that you deliver what you promise. I too made the mistake of trusting your company in the registration of my company and you are failing me on all levels.

It's been over a month and after numerous emails and calls, escalations you name it. I still don't have an idea where you are at registering my company. The staff is not helpful at all, they can't answer questions and just say sorry I don't know.

As others I lost contracts because of your poor service. Sorry is not putting bread on the table.

I seriously want to stop the process and rather work through a reputable company that will have me up and running within 3 days. But there is no one that I can speak with that can assist me with this process.

You need to up your game if you want to offer such services.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 May 2019, 12:31
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints Team

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