1 reviews | Active since Dec 2016
Regarding home load application
<p>How can we help you!</p> <p> </p> <p>I'm really disappointed in fnb for not accepting a closure of account letter! This account was salary deductible and now request a payslip where it is no longer deductible, the closure letter is not taking into consideration. How can I provide you with a payslip (that I will only het on the 28th of desember) now we do not meet the criteria to qualify for the application due to this. I think it is abit unfair not to accept the closure letter. How do you expect me to provide you with a payslip for end of desember</p> <p>I consider this matter urgent </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)