MM
Molorana M

1 reviews | Active since Apr 2020

09 Apr 2020, 12:09

Refusing to reverse a debit order

Why is fnb refusing to reverse a debit order for me? I mean since Saturday, over the phone I'm redirected to my banking app and on the app it gives me a Covid-19 option...

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Apr 2020, 12:19
Official
Good day Miss Mahlangu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

 Hello Peter Complaints Team 

*** 

Best regards,

MM
Molorana M's update09 Apr 2020, 14:34
Reviewer Update
Please anyone remove the Covid-19 option on my app, I just want to reverse a debit order and not apply for any loan.