Refusing to refund ATM error

On Sat 28 Feb I attempted to withdraw R1000 from my FNB cheque account from the ABSA ATM in Eldoraigne. The ATM gave me an error message and a slip, no cash. I then attempted to withdraw R350 from my credit card but received the same error message and slip. <br> A few minutes later I received sms confirmation that BOTH transactions were successful. As I was about to call the bank to complain, I received another sms confirming the REVERSAL of the R350 credit card withdrawal transaction. I assumed the R1000 reversal would follow soon. A few days later I realised that the R1000 withdrawal was not reversed. <br> I now received a letter from Mr Makhatini stating that we are now in DEADLOCK and I need to refer the matter to the banking OMBUDSMAN, which I am doing anyway.<br> <br> I have been told there is video evidence of me receiving the R1000 cash. I have asked for the evidence but this has not been forthcoming. I have been instructed to \prove I did not receive the cash"";NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863442;799836;13;5;0;1;0;0;5;NULL;NULL;NULL;15/06/18 13:29;15/06/18 11:37;Wonderful experience!;9,20E+12;;***;My car was sent in to HJ Bosch & Sons about 3 weeks ago and the entire process was fantastic. When I called to check on the progress of my vehicle I was handled in a professional manner - they head of the workshop was able to answer my questions accurately (and honestly). Very happy with the work done as well as the warranty I received on all work. Wonderful experience after having been shunted around and ********** by so many mechanics and panelbeaters - Thank you!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;416050;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 13:22;15/06/18 11:39;PATHETIC;***5;;***;We pay nearly R 800.00 pm for the premium dstv package and there is such a lot of ******* on the channels, for example \Judge Judy is a pain and there is so many of her episodes;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;674874;1360;17;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 13:23;15/06/18 11:41;MANGO MADE A MISTAKE & NEED TO TAKE RESPONSIBILITY;9,00E+12;MANGO AIRLINE;***;MANGO IS PATHETIC AND THEY NEED TO TAKE RESPONSIBILITY FOR THEIR MISTAKES, NO-ONE IS ABOVE THE LAW<br> <br> I would like to complain about Mango airline.<br> They had flights available at R170 and i called to confirm that these were the prices.<br> I entered the booking and made one to Cape Town.<br> I went back in to make 1 to come back to Johannesburg and after making the booking and clicking continue it loaded and then through me out of the website.<br> When i returned to the website the tickets had now all been changed and the prices were back to normal.<br> <br> I WAS IN THE SITE AND CLICKED CONTINUE AND THE BOOKING NEEDED ONLY NEEDED TO COMPLETE THE LOADING BUT WHEN MANGO DISCOVERED THEIR MISTAKE, THEY THROUGH ME OUT OF THE WEBSITE COMPLETELY.<br> <br> I SPOKE TO THE HELP DESK WHEN THEY PICKED UP AFTER 18 MINUTE, SPOKE TO ONE OF THE STAFF AND THEN SHE PUT ME ON HOLD FOR ANOTHER 15 MINUTES AND I AM STILL WAITING, THIS CALL HAS NOW BEEN GOING FOR 38MINUTES AND I CONTINUE TO WAIT. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;477795;698792;37;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 13:35;15/06/18 11:42;Default payment error;8,51E+12;NA;***;I had an account with African bank that was handed over to VVM and have been paying that account for months. Received a call from African bank that they have not received any payments from me and I must call VVM to make arrangement with me on that clarity. I called VVM and they assured me all was well. Now I went to a financial institution to enquire if I can get a loan and to my surprise there is a apparently a judgement pending because I have not being paying them. I don't have a problem that I cant get a loan but why judgement when I am paying every month?????;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863445;760907;12;2;0;0;0;0;2;NULL;NULL;NULL;15/06/14 13:34;15/06/18 11:46;bara has to change;;nurses;***;my daughter is in bara for the past month because her baby was born prematuraly and she has to be there from 6 to 6 now this affects my daughter and she needs all the support she can get as this is her first baby and has been in hospital for a while now the problem is when i come during the day (visiting hours) to see my granddaughter and daughter the nurses constantly harass me they ask me y do i have to be there daily and that i am lying she is not my daughter i realy need assistnce with this as its so fraustrating as even the cleaning ladies see that they have a right to question me;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;847720;770249;9;2;0;0;0;0;2;NULL;NULL;NULL;15/04/29 13:38;15/06/18 11:46;Third Party victim ;7,10E+12;Walter Nakedi;***;Affinity insurance refuse to speak to a third party. They force you to work through a lawyer, even if the accident was obviously their customer's fault. My insurance advised me to claim directly from Affinity but I have been suffering since 29 April with no responses and very bad service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863448;717614;32;2;0;0;0;0;2;NULL;NULL;NULL;NULL;15/06/18 11:54;SARS CHARGING ME THE AMOUNT OWED TO ME;7,01E+12;SARS SA;***;Dear Sir/Madam<br> <br> <br> I Have over the years tried to resolve issues with SARS over my R21-000 they would not pay to me. Instead they have billed me with the amount that SARS owes me (said I have not sent in medical aid certificate and log book (no one asked me for log book??, the medical certificate and incorrect member numbers they have asked me which I have issued them via registered mail and when they have not received I have sent it and dropped into post box in foyer and they have lost my documents several times). I am a law abiding citizen. People at SARS have for years sent me from pillar to post and then I decided to ask for help at the desks about why am I charged R22-000 AND NO ONE COULD GIVE ME AN ANSWER!! I was back and forth and where and why add me as owing SARS is absurd. What SARS did is then after adding the amount as my credit due to me as a bill and saying I owe them -how could I when I am an ordinary poor citizen with a normal income owe them and then over the years they have added and added penalties and interest to that amount- When I now got paid out for my pension that they again taxed me heavily for again they took R33 000 from me why, why, why-take from thos ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;640328;764810;14;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 13:43;15/06/18 11:56;Old Khaki BAD Service!!;;;***;I recently ordered a jacket on the Old Khaki's website. Soon after ordering it I realised I had ordered the wrong size and phoned the call centre to have the size changed. After a few days I took delivery of the jacket but with the wrong size that I had order originally. I soon after phoned the call centre again to ensure that the proper size would be sent to me and the incorrect one collected upon delivery. <br> <br> It has been 2 weeks now and I still don't have the correct size and when trying to speak to a consultant on the phone they just say the will following up with manager???<br> ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;857812;695388;18;5;0;0;0;0;5;NULL;NULL;NULL;15/06/17 13:59;15/06/18 12:02;Wantitall delivered before schedule;;;***;I requested an import dvd and was told I would only get it on the 20th June 2015 and I received it on the 17th June 2015. I am very happy that they sourced my dvd and delivered before schedule date.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;755909;847676;18;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 13:52;15/06/18 12:03;BEST BUY EVER FOR MY KIDS AND BEST QUALITY;7,70E+12;little gifts of life;***; EK WIL NET SE DAT HIERDIE POPPIES DIE BESTE KOOP WAS WAT EK NOG OOIT VIR MY KINDERS KON KOOP. EK HET 5 POPPIES TUSSEN MY TWEE KINDERS.WEET VAN KLIENTE WAT NIE HULLE POPPIES GEKRY HET NIE AS GEVOLG VAN ONVOORSIENE OMSTANDIGHEDE. DIE EIENAAR IS GEDIAGNOSEER MET N RARE SIEKTE, VASCULITUS. DIT IS N SIEKTE WAT JOU HELE LIGGAAM AANTAS. SY WAS VIR N N TYDPERK VAN AMPER 4 MAANDE IN DIE HOSPITAAL, SY IS UIT MAAR DIE SIEKTE IS VAN SO AARD DAT SY AMPER NIE KAN LOOP NIE, DIT GEE JOU SKADE OP JOU LONGE, JOU NIERE, SY IS NOU N DIABEET AGV DIT, SY KRY ASMAANVALLE, SY OP KORTISOON EN IS PERMANENT OPGESWEL, SY HET ARTRITIS AGV HIERDIE SIEKTE, SY KON VIR 3 MAANDE NIE PRAAT NIE EN MET N WONDERWERK HET HAAR STEM N PAAR WEKE TERUGGEKOM. SY MOET GAAN VIR CHEMO OOK, EK VRA NET DAT MENSE NIE MOET OORDEEL AS HUL NIE DIE PERSOON SE SITUASIE VERSTAAN NIE.MET DIE 3 MAANDE IN DIE HOSPITAAL IS HAAR BESIGHEID ONDER HAAR UITGEVAT, DAAR IS BELOFTES GEMAAK WAT NIE NAGEKOM IS NIE, NOU MOET POPPIES WAT NOG MOET UIT EN SY GAAN STADIG MAAR SEKER SOOS SY KAN DIE MENSE POPPIES KLAARMAAK. SY BEGIN NOU WEER OM HA BESIGHEID OP TE BOU VAN VOOR AF EN BEGIN POPPIES MAAK. EK WEER BY HA BESTEL. SY N DIERBARE MENS!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;178996;695388;18;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 13:45;15/06/18 12:05;******* - Ridiculously expensive;6,01E+12;;***;I was searching online for a bluetooth heart rate monitor and WantItAll popped up as a supplier for the i-gotU HRM-10. The quoted price is R2,980.00. I know this is a relatively inexpensive item having seen it advertised on Amazon for $49, so this triggered a price search. My god, and what a shock. The item can be bought on Orange online and delivered locally anywhere in South Africa for R680 - which is comparative to the USA dollar price.<br> <br> Beware before you buy anything from them. First check and compare pricing, you will find that this is true for 99% of items sold on their website.<br> <br> Business is entitled to profit but this is completely unacceptable and disgusting, and a consumer ******* %$#@;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;517651;758471;13;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 13:20;15/06/18 12:06;Car broke down within 6 months, engine damaged;7,61E+12;Andrea;***;I bought a VW Tiguan 1.4 TSI from Citton Cars on 15 Dec 2014. There was a problem on the engine from the day I bought it. Citton cars keep on saying nothing was wrong. I had to get a report form VW to convince them. They replaced the spark plugs, Coils and then lastly the Injectors. Within 6 months the engine breakdown - 3 Jun 2015. VW report told me it was the faulty injectors (I bought the car with faulty injectors) that caused the engine to burn more fuel and damaged the pistons. So Citton Cars replaced the injectors but did not fix the real problem. VW want to replace the whole engine which costs more then the car. Citton Cars don't want to help me. I took car to Engineering company in Centurion and now it costing about R70000 to recondition the whole engine. I am currently busy fighting with Citton Cars for my repair expenses on the engine.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863456;887305;22;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 13:20;15/06/18 12:06;PATHETIC SERVICE;membership no. *** Mrs ZR Hoosen;TOO MANY TO MENTION;***;I am totally disgusted at the service I am currently receiving regarding my refund on my savings. I terminated my Medical Aid with Spectramed some time back. I was sent an e-mail a couple of months ago advising that i had a refund that was due to me from my savings. To date, i am still trying to get this.<br> <br> Albeit, a small amount, this is my money and should be forthcoming to me - it is almost three months now that I am liaising with them and am told that they will enquire and get back to me and all I get is that they are looking into and and will get back to me. This is pathetic service and would most certainly not recommend their services to anyone. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;825617;885941;9;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:05;15/06/18 12:11;Excellent Service Received;KP***/3;Adrian;***;I just wanted to thank Adrian and the rest of the team at Technosure.<br> <br> My phone stopped working, i contacted my insurance provider, they then referred me on to Technosure who contacted me within the hour and had my phone collected the same day.<br> <br> My phone was returned to me in perfect working order collected and delivered to me in less than 24 hours, this is amazing cutomer service, and i would strongly recommend using them.<br> <br> Thanks for the amazing work and for goin gth extra mile, its much appreciated. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863461;877690;14;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 13:56;15/06/18 12:15;proffesional / highly qualified ;9,11E+12;;***;The laser Beautique - Irene Mall<br> <br> What a wonderful experience. Thank you for your hospitality, and being professional throughout the whole way. A Special thanks to Ashley La Grange and Bridgett for making me as client understand the procedures, and educating me on every small detail on how this technology works. This Branch takes great care of their clients;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;256237;696;14;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 14:07;15/06/18 12:17;Bad attitude with no sense of customer service;7,70E+12;David Sitole;***;A parcel from Vitality was supposed to have been delivered a week ago by Digital Planet, they never delivered. On Monday the 15th of June I received an sms saying they will be delivering , I waited the whole day they never delivered.<br> <br> Yesterday (17th of June) I sent them an email following up because I had not heard from them;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;846421;353;5;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 14:15;15/06/18 12:21;Box office account ;7,61E+12;Rupert;***;I am at my wits end with DTSV box office. After numerous calls and emails and responses I've had no luck in sorting out my box office account. I loaded R120.00 on 5th June. I am still waiting for my account to be credited. I've emailed all the paperwork only to be told today that it's lying unallocated and that I didn't put in a reference number - NOTE TO DSTV: NO REFERENCE NUMBER IS ASKED WHEN TOPPING THE BOX OFFICE ACCOUNT. Managers promise to 'escalate' the call (which means they'll just ignore it), no calls from managers, no replies from enquiries or payments email address!!! How does it take this long to find one payment?!!! And then Ernest at the call centre says I didn't put in the correct reference number - AGAIN;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;419265;695195;13;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 13:28;15/06/18 12:23;Totally awesome tow-in;;Daantjie/Kobus/Carol;***;I was involved in an accident in the 17th of June 2015 on the corner of Malibongwe and President Fouche. They calmed me down, towed my car to the nearest garage and took care of practical matters. <br> Hopefully I'll never be involved in an accident again, but should it happen, I want these people to assist. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;618550;765687;13;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:17;15/06/18 12:25;Excellent Service!;;Ebrahim Mohedeen;***;I'd like to compliment Ebrahim on his excellent service as I know I wasn't the easiest customer to deal with asking many questions constantly. More than 98 emails where sent between the 2 of us and never once did he become irritated.<br> <br> I am beyond pleased with the service I received, his professionalism and his ability to remain patient.<br> <br> I bought a 2nd hand vehicle from the dealership and would highly recommend this dealership to anyone wishing to make a purchase in the near future.<br> <br> Such a commitment to great customer service is to be commended. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;614509;841849;13;2;0;1;0;0;2;NULL;NULL;NULL;15/06/18 14:26;15/06/18 12:36;Damage goods, no feedback;6,20E+12;Rassie Venter;***;good day<br> <br> We are in the process of cancelling our contract after we only had the back for a few days and after a month of repairs at springs with most issues not fixed when bakkie received back.<br> <br> I told Rassie I want to cancel, then he offered me to repair the bakkie, and to either refund the months installment or to put extra's on the bakkie, which i then declined, my dad phoned Rassie with the answer***ner) of cancellation, then Rassie told my dad, cant he do a deal on another bakkie, which my dad declined.<br> <br> on Friday 11 June, i sent Rassie a mail to consider that option of another bakkie, and to get the refund of 1 months instalment(he must get in contact with me to discuss)no response, mailed him on Saterday and Monday, Monday he said he will speak tome on Wednesday, by Thursday Rassie did not get back to me at all even after emails sent on Wednesday and Thursday. Now this is not client service, especially from a manager's perspective.<br> <br> no these are my last and final request, either we cancel the contract immediately, or Rassie get's in contact with me to arrange another bakkie and my months installment refunded. this must be sorted asap, as i am giving Tata a good option.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;721321;688261;13;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:27;15/06/18 12:38;awsome service delivery;----;zaakiyah ingram; ***;hi there, my car went in to Hyundai service centre in PAAR DEN ISLAND, CAPE TOWN to have the front brake pads replaced. i would just like to thank zaakiya ingram for the great service rendered and for having a great attitude while assisting with payments and keeping me updated via telephone on my vehicles progress. also a big thanks to the rest of the staff for the great attitude you guys display towards your customers. always greeting people with the most polite attitude.thanks!!!!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;419265;885975;9;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 14:23;15/06/18 12:40;Appalling service;ECH***7;If you can get him, kudos;***;I was involved in an accident on the 17th of June 2015. I dialed the panic number, and they called me back 20 hours after the incident. According to my policy, I have the use of a rental vehicle, but who knows what the details are and how to go about getting a car. Nobody seems to be willing or able to help and after numerous attempts to contact them, I've come to the conclusion that the accident was the easy part. Trying to get any response seems to be the hard part. <br> This is the first time I have had to claim from my current insurance and hopefully the last. <br> After such a traumatic experience, one would hope to be able to count on good and efficient service from your insurer. Not holding my breath. <br> This is unacceptable and won't be tolerated. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863473;816761;14;5;0;1;0;0;5;NULL;NULL;NULL;15/01/22 10:08;15/06/18 12:40;HAPPY CLIENT;***;Lindiwe;***;I BOUGHT A TENT FROM BARGAIN TENTS THIS YEAR JANUARY AND HAD USED IT EVERY WEEKEND SINCE. MY HIRING BUSINESS IS GETTING BIGGER AND I HAVE ORDERED THREE MORE TENTS FROM THEM IN BLUE AND WHITE AND GREEN AND ORANGE. <br> STIKING TO THEM FOR MY TENTS.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;855479;26;9;2;0;1;0;0;2;NULL;NULL;NULL;14/10/04 14:00;15/06/18 12:53;Their client responsible;***;;***;In October last year my wife was stopped at the Brackengate shopping centre waiting for a car to pullout of the parking so she could pull in when The Outsurance client Reversed out of her parking bay and hit my wife on the left front door. Now Outsurance are saying that my wife is to blame and they refuse to pay our insurer who is Zurich who are now handing the claim to their attorneys which I find totally unnecessary and just incurring extra costs. What I would like to know is how does a car go sideways unless they have trolley wheels instead of the normal wheels and how can they say my wife is to blame when she was stationary waiting for a car to pull out of a parking bay and their client who admitted liability saying she never saw my wife behind her;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;366289;866694;16;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:51;15/06/18 12:55;Debit Orders;VOIP System;Carmen;***;The Financial Manager of NYMBIS made contact, discussed and solved the problem, thank you for taking time out of your schedule, to personally solve the matter.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863482;766352;14;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:42;15/06/18 12:57;EFFICIENT SERVICE;1***0 TSVU;Najmah ;***;I ordered a text book through Book express and made an EFT payment yesterday the 17th of June 2015. I was only expecting to receive it tomorrow or even Monday as they state that deliveries take two working days from the date the funds clear in their account. To my surprise the book has already been delivered to me this afternoon. Thank you so much Book Express for the efficient service, I am really impressed keep it up;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;549491;848739;18;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:54;15/06/18 13:00;Amazing service;;Candice;***;Never have I experienced such efficient and amazing treatment. Well done! ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;136469;885946;13;5;0;0;0;0;5;NULL;NULL;NULL;15/06/18 14:56;15/06/18 13:00;BEST SERVICE EVER;;Adrian Nel;***;I just want to tell you about great experience he have had and still have. I just want to say thanks to Paula, Thomas and Adrian at Proline Motors in Boksburg, this team was exceptionally good from the application process to the delivery of the vehicle. Of course there was problems but, what matters is how Adrian dealt with these issues, I can tell you he has bent over backwards to make sure that we are happy and that our vehicle is in good working order. This kind of service is rare commodity in South Africa. I have to say that our experience with Proline was something I have never experienced before, I think dealing in used vehicle is something else because you never know what the problems with the vehicle is until it's sold. Not making this racial but for an AFRIKANER MAN to give the kind of service a black man is something that is very rare in South Africa, I take my hat off to Mr Adrian Nel and his team. We as clients we mostly complain about bad service but do we compliment great service no we don't, ok let me COMPLIMENT PROLINE MOTORS, and I hope this will be published. PAULA, THOMAS AND ADRIAN KEEP THE GOOD WORK. If God grants me the strength I will definitely use them.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;863486;1216;29;2;0;0;0;0;2;NULL;NULL;NULL;15/06/18 14:54;15/06/18 13:00;300ml Coca-cola bottle with fungus inside;;;***;I went to Cappuccino's restaurant (Clearwater mall) this past weekend (Saturday 13th June 2015) and ordered a coke. A waiter brought the coke, I noticed that the coke was fizzing abnormally inside the bottle. This is when I noticed a fungus-like substance stuck to the inside of the bottle. I was unfortunately not allowed to take the bottle as proof as the owner of the store wanted it, he said he had to pay a deposit for the bottle(very important for the restaurant to save a 50c deposit rather than making sure the products they serve are safe and of some quality).<br> I understand that coke is an independent company and these products should be passed by a quality controller before distributing products to stores etc.<br> This is unacceptable as Coca-cola (biggest brand in soft drinks around the world) do not follow the correct and appropriate hygienic and quality control procedures when it comes to re-using their glass bottles. <br> I have many pictures and a video of the bottle with the \fungus\"" floating around the bottle and would be more than happy to publish this in the newspapers to bring awareness of these products.<br> I'm sure ONE incident vs Coca-cola wouldn't even be taken seriously."""