AP
Abbygail P

1 reviews | Active since Aug 2016

05 Feb 2019, 08:54

REFUSING TO CLOSE ACCOUNTS - CPA YOU FOOLS

these people will not close my accounts I have called been into a branch and I still have accounts open - I will pay you nothing close the accounts!!

THIS IS MY PUBLIC DECLARATION THAT I HAVE TRIED TO CLOSE MY ACCOUNTS AND FNB REFUSES!!

I WILL NOT BE HELD LIABLE FOR FEES ON AN ACCOUNT I HAVE ASKED TO BE CLOSED OVER AND OVER. I FILLED OUT A FORM AND THE ACCOUNT IS STILL OPEN A WEEK LATER!!

CLOSE MY ACCOUNTS FFS

I DEMAND MY CREDIT CARD AND CHEQUE ACCOUNT BE CLOSED. I SAT IN THE BRANCH FOR 1.5 HOURS LAST TUESDAY AND YOU PEOPLE STILL DONT CLOSE THE ACCOUNTS.

I MEAN THE CUSTOMER SERVICE LADY THINKS A CARD AND ACCOUNT NUMBER ARE THE SAME THING!!

YOUR STAFF IS *********** - JUST LIKE YOUR SERVICES

CLOSE THE ACCOUNT I WILL NOT ASK AGAIN

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2019, 10:33
Official
Good Day Abbygail Una Julyan,

Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.

A formal complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.

Kind Regards,
Hello Peter Complaints Team
*** (option one)