SM
Sikhumbuzo M
1 reviews | Active since Mar 2013
09 Apr 2015, 16:37
Refusing to change my title
Don't believe any lies about FNB being good in customer care. I am one of those who believed their lies. Until Thursday the 09th of April when I went to open an account and I was told I had to bring in my Qualification in order to be recognised as a Dr. I produced my registration card with the Health Professions Council of South Africa (HPCSA) and I was told that \this card is not proof". I found this appalling since it exposed the ignorance of the FNB staff. For their information"
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FNB (First National Bank)'s replyOfficial
10 Apr 2015, 11:06Hello drskhumba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 664472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 664472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply10 Apr 2015, 11:06
Official
Hello drskhumba,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 664472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 664472.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)