NV
Nicholas V

1 reviews | Active since Jul 2016

02 Mar 2017, 14:07

Refusing Access to MY Money

<p>I need to be able to withdraw money in Europe where I am based for a few months and FNB is refusing to help me increase my withdrawal limit. I need acces to MY Money and the only solution I have received from FNB is to buy a plane ticket a fly back to South Africa to go to a branch increase the limit. FNB is refusing me access to MY money and I am not even sure if that is Legal.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2017, 15:14
Official

Good day Mr. nicholas de villiers

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***