CT
Charl T
1 reviews | Active since Feb 2023
18 Jul 2023, 09:51
Refusing a accepted ***** offer.
Unresolved ***** case with FNB's Personal & Private Recovery.
They concluded a partial repayment on a *****ulent transaction,which I accepted within their prescribed time frame via email with Mr.Motseki as requested via that email. No thurther contact was made with me,nor a phone call regarding and explaining the offer made.
I have made several attempts to get into contact with them with no success.
FNB your client service and call centre is not living up to your promises.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Jul 2023, 14:10Good day Mr. Charl Theron
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
FNB (First National Bank)'s reply18 Jul 2023, 14:10
Official
Good day Mr. Charl Theron
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: *** .
For further request, you can email us on the below email address:
Email address: ***
Regards,
Hello Peter Complaints Team