RC
Ravine C
1 reviews | Active since Nov 2013
30 Jul 2015, 10:17
REFUSED TO CASH A CHEQUE
I Vaugh Davids went into FNB Branch with my ID this morning and was refused point blank by the teller to cash a cheque made out to me. Her reason being was that the issuing breanch was from another branch. She had merely ONLY took a look at the cheque, not even looking at the computer for verification. I asked to phone the cheque holder for verification, she refused. I asked to see the manager and she mentioned to me the manager will not be able to help. I was not allowed to speak to the manager, the reason being is that the manager will laugh her off with the query.
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Replies (1)FNB (First National Bank)'s replyOfficial
30 Jul 2015, 10:32Hello Mr.Chetty,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752603NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752603NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply30 Jul 2015, 10:32
Official
Hello Mr.Chetty,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752603NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 752603NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
