refused to activate my account

I have been a loyal fnb client for more than a decade. But the way things are being done lately I am dissapointed. I don't have money on the spot to activate my account. My salary will be deposited into the account anyway. Why must it be such a big deal to activate my account. I am not happy with your service fnb. You are not helpful when we need you. How do u expect me to use my account when I am temporarily unemployed?