kK
khoziapplications K

1 reviews | Active since Feb 2017

06 Aug 2018, 17:00

Refused entry to the bank

Today I went to fnb golden walk to deposit money in my account when I got to the door to get a ticket and deposit I was told I could not deposit an amount less then R10000.00 in the branch I informed the lady I was not comfortable depositing at the atm she refused that I go inside the branch to the tellers. Now my question does fnb not care about my wellbeing I’m so upset and jumping ship because this is not on

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Aug 2018, 09:24
Official

Good day Khosi,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Points of Presence who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)