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farrah-diba sing

1 reviews | Active since Feb 2015

24 Feb 2015, 14:22

refuse to understand my situation

I bank with FNB - 6years or more<br> I work for company A for more than 7years<br> my salary goes into my FNB account for all these years<br> i still work for company A- it is 20years old<br> <br> on the side I opened a subsidiary company B that is not yet generating income - not part of the company I work for and started last year September.<br> I app**** for a home loan, but it kept jumping between departments for 3weeks.<br> no one could assist me and now they come back to me to tell me based on the company I opened future gains not guaranteed<br> <br> I can't understand why the loan department can't look through my FNB account to see that I get paid every month from the company I work for (company A) not the company I opened. I know the company I opened is not generating income but my main source of income is from my current employer that I have been with for 7years.<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Feb 2015, 14:55
Official
Hello farrahdiba,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 631206.

Regards
Complaints Resolution
Melinda Duvenhage
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