1 reviews | Active since Dec 2017
Refuse to serve customer
I have reported poor service to the operational manager Werner on a previous occasion regarding Sam Mahubane. When on my return to the Woodbridge branch to collect a card Sam refused to serve me, at the same time remove me from the costomer service system, which then left me without a change to be served by someone els. I requested to see Werner the operational manager, which then assisted me. I also advised that I will share my experience with other customers in the area.
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)