Refuse to be assist
<p>I have been struggling now for months to get FNB in-contact to stop emailing my work email address.</p> <p>I have done all necessary changes online, called the bank (they verbally told me it was done) I have sent emails, I have sent complaints, however much to my disappointment FNB continue to send my incontacts to this address. I am now moving companies, which makes this a security risk. (Which I have explained)</p> <p>Unfortunately if not changed by the end of this week I am going to be forced to move my accounts to another bank.</p>
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Good Day
I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: ***
Still haven't bothered to respond!!
Still haven't bothered to respond!!
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.
Regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)