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Devante M
1 reviews | Active since Oct 2021
19 Oct 2021, 22:19
REFUSAL TO STOP CPP
I have a long term loan which only has 10000 rand left to pay on it and my installment permonth is 700 rand of that 700 rand 203 Rand is a ccp premium I have contacted them with regards to canceling it because I have my own life and disability cover and I'm covered for retrenchment by uif that more then covers the amount of the debt for a smaller premium and they have refused I also requested that they decrease the installments as they are overcovering me and they also refuse absolutely bad service and I feel as if I'm being taken advantage off
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FNB (First National Bank)'s replyOfficial
20 Oct 2021, 09:22 Good day Mr Devante L Maharaj,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,
FNB (First National Bank)'s reply20 Oct 2021, 09:22
Official
Good day Mr Devante L Maharaj,
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Thank you for taking the time to bring this to our attention, and we apologize for the inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department will provide you with feedback.
The reference number is: ***
Regards,
Hello Peter Complaints Team
Email address: ***
Best regards,