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sibathepilot S

1 reviews | Active since Aug 2017

17 Aug 2017, 16:09

Refusal of rate review

17 days later still no help to review my interest rate on the overdraft. I am currently on 23% at FNB. Another bank has offered me 12,9%. Really FNB!!!

If nothing is done I'm closing my accounts together with my 8 family members. I will even lobby my cousins to do the same.

These are the phone call references: Ry ********** 7660 Rj ********** 47029 Rl ********** 2978

********** NF - first hellopeter complaint

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Aug 2017, 11:18
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)