MM
Malefo M

1 reviews | Active since May 2011

26 May 2017, 10:34

Refusal of payment arrangemnt

<p><strong>i have send email to FNB - FNB Loans ********** and i was given ref ********** . i send an email requesting for a less amount of R350.00 for the next 3 months as im going thru a financial crisis. i received communucation from Nozipho Thwala that its rejected and i cant pay R350.00 for 3 months. as per ncr i need to advise the credit provider when im going thru a financel crisis and pay a small amount till i'm up on my feet.</strong></p> <p> </p> <p><strong>im very disapointed as i'm try to get my finances in order and no one whats to help me.</strong></p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 May 2017, 11:04
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option 1)