1 reviews | Active since Oct 2016

26 Oct 2016, 16:49

Refunding incorrect depost

<p>Someone deposit money into my "closed" account at FNB. I have been trying to referse this deposit through all the possible channels and FNB just ignores this request despite answering the emails, calls en escalations. This since the 2 August.</p>

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Oct 2016, 09:45
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

's update27 Oct 2016, 09:59
Reviewer Update

You will excuse me if I dont hold my breath waiting on this.

's update23 Nov 2016, 09:57
Reviewer Update

Took some time but it is resoved