Refund still not paid

<p>I've complained and phoned, and eventually was refunded for three of the four debit orders. On the 8th of February I spoke to a lady with the name of Jamie, at first she could only pick up three out of the four debit orders on my account, when she picked up the fourth one, she assured me that I'll be refunded within 7 working days. On the 6th of March I received a call from Mathapelo confirming that they still owed me a fourth refund and that it would be process. Until today, 04/04/2017 I still haven't received said refund.</p>