Refund payment
I submitted a refund form to fnb for my home loan on the 2/09/2019 and I told it take 3 working days but till today I have not received any response from them. When I call the agents keep saying that they will escalate it now I'm wondering will I ever receive my refund
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
16 Sept 2019, 11:10Good day Bongani Malinga
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply16 Sept 2019, 11:10
Official
Good day Bongani Malinga
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
's updateReviewer Update
19 Sept 2019, 09:57Even after complaining my problem is still not being addressed. If you not willing to assist me please inform me
's update19 Sept 2019, 09:57
Reviewer Update
Even after complaining my problem is still not being addressed. If you not willing to assist me please inform me