Refund on my fnb connect account

<p>Fnb contacted me to take their sim card to which i agreed because of the free whatsapp and low data fees. After a month or 2 the whatsapp was no longer free and the data fees shot up. I called in to cancel that contract because thats not what i signed up for. It was cancelled and when i recharged my account only then did i realise that my account was debited for R100. When i called the call centre i was told it was R100 for the cancellation fee and then i was also debited R36 for the contract as well. On the 25 November i was suppose to be credited and to date 23 March after numerous calls to the call centre and contacting R. B. Jacobs on facebook, nothing has been done. Why should i pay R100 for a contract which was sold to me based on lies. My contract was cancelled and still got debited R36. The service is pathetic and nobody helps. The query is always escalated with no results. months and over 30 calls to the call centre i receive no joy. The worse service provider is Fnb connect. Dont get caught with their lies cos you will be charged unneccesarily and bad network anyways.</p>