Refund of Funds withdrawn from my account

R300 was withdrawn from my account on the 10/03/2015. I disputed it because I had not drawn at a Saswitch ATM. This also happened to me in January this year for the same amount & at the same ATM. This was refunded to me 2 days after I had queried it.<br> <br> I sent in a dispute form last week Monday and the response I received was that I will have feedback in 2 working days. In spite of my follow up, I have not received a response. My card was obviously cloned and therefore funds were drawn from my account.<br> <br> This is not acceptable for me to keep following up and not getting a response.<br> <br>